1. Hotel Information and Confirmation
We make reasonable efforts to keep the information on the Grand Hotel D’Europe website accurate and up to date. However, facilities, menus, pricing, availability and service arrangements may change.
Descriptions of rooms, facilities, occupancy, inclusions and services are provided for general information. Please refer to the details supplied for your selected room, package or service and obtain confirmation from the Hotel before making arrangements that depend on specific information.
The terms applicable to a confirmed reservation or other service take precedence over general website descriptions to the extent provided by the applicable agreement and law.
2. Photography and Visual Presentation
Photographs and visual materials on this website are intended to illustrate the Hotel, its rooms, restaurants, facilities and surroundings. Actual room layouts, furnishings, lighting, food presentation and other details may vary.
Certain images may use illustrative effects, including simulated lighting or weather overlays. Where relevant, these effects are intended to convey the character or atmosphere of the property and should not be interpreted as a representation of actual conditions at a particular time.
We aim to represent the property and its facilities fairly. Please contact the Hotel if you require clarification about a particular room, facility or service before booking.
3. AI Assistance and Automated Responses
The website may provide AI-assisted or automated responses to general enquiries about the Hotel and its services.
Although these tools may use hotel information to formulate their responses, answers may be incomplete, outdated or incorrect. Automated responses do not constitute confirmation of room availability, rates, reservations, cancellation conditions, special requests or other arrangements requiring the Hotel's approval.
Please verify important information with the Hotel through its official contact channels and rely on the relevant booking confirmation for the terms of your reservation.
For assistance from a member of our team, please use the contact details provided on our website.
For information about how personal information may be handled when using automated services, please refer to our Privacy Policy.
4. Weather, Maps and Travel Information
Weather forecasts, maps, travel directions, transport information and similar content may be supplied by third-party services. Such information may be delayed, incomplete, unavailable or subject to change.
Maps and travel information are intended to assist with planning and do not guarantee current road access, travel times, attraction opening hours or the availability of local services.
This website is not an emergency, marine or severe-weather advisory service. For safety-critical decisions, please consult the relevant official authorities and service providers.
5. Independent Providers and External Links
This website may link to or refer to external websites, attractions, tour operators, guides, transport providers and other independent services.
These services may operate under their own terms, policies and responsibilities. A link or reference does not, by itself, constitute an endorsement, verification or guarantee by the Hotel.
Please review the relevant provider's information before making a booking or relying on its services. Where the Hotel makes a specific representation or commitment, nothing in this disclaimer is intended to override that commitment or any applicable legal obligation.
6. Website Availability, Security and Legal Rights
We make reasonable efforts to maintain the availability and proper functioning of this website. However, access may occasionally be interrupted by maintenance, technical issues, connectivity problems or circumstances beyond our reasonable control.
We use appropriate measures to support website security, but no online service can guarantee uninterrupted operation or absolute security.
We may correct inaccurate or outdated website content when identified. Nothing in this disclaimer excludes or limits any liability, consumer protection, privacy right or other remedy that cannot lawfully be excluded or limited under applicable law.
This disclaimer should be read alongside the Hotel's Terms & Conditions and Privacy Policy.
7. Corrections, Concerns and Contact
If you identify inaccurate information, a misleading image, a suspected impersonation, a website security concern or a privacy issue, please contact us through our official contact channels.
Hotel Management — Privacy, Grievance and Website Concerns
Grand Hotel D’Europe
28, Rue Suffren, White Town, Puducherry 605001, India
Email: enquiry@granddeeurope.com
Phone & WhatsApp: +91 7969219999 · Open WhatsApp ↗
Landline: 0413 2269999
The Hotel is operated by Ohmsakthi Hotels and Convention Centre Pvt Ltd. Company business-address details are provided in Privacy Policy — About this policy.
We will direct your enquiry to the appropriate team for review. For reservation enquiries, changes or cancellations, please use the relevant booking channel so that your request can be handled under the applicable booking conditions.